Your Privacy Rights
We appreciate the trust you place in Ardith Keef, and we are committed to respecting your privacy and the security of your personal information. Our privacy policy, updated on April 4, 2006, describes the information we collect and how we use it.
We always welcome your questions and feedback. For privacy-related issues, please contact us at:
Ardith Keef
10 Preble Street
Gorham, ME 04038
Phone from US: 866-834-1198
Phone from outside US: (Access Code) + 207-883-8689
customerservice@ardithkeef.com
Contents
Information We Collect
Using Information We Collect
Information We Share with Others and Your Privacy Rights
Your Choices
Cookies
How We Use Email
Links to Other Sites
Updating or Reviewing Your Information
Security
Privacy of Children on Our Web Site
Policy Changes
Questions or Comments?
Information We Collect
We may collect information (including name, address, telephone number, email address and, when necessary, credit card information) when you:
Place an order from our Web site
Return an item or make an exchange
Inquire about our services
Request a catalog
Receive a gift package
Create an account at ardithkeef.com
Subscribe to our Email Newsletter
We maintain the data that you provide us, along with a record of your purchases, in a secure database.
Using Information We Collect
At Ardith Keef, we always want to provide you with the best possible shopping experience and fulfill your orders exactly as you've requested. In order to do this, we collect information that allows us to:
Process and track your order
Provide the services you request
Contact you about the status of an order
Send you catalogs or promotional offers we believe will be of interest to you
Send you the Ardith Keef Email Newsletter or other email
Identify your product and service preferences
Customize our communications to you
Provide information concerning product recalls or products you have purchased
Improve our merchandise selection and customer service
Information We Share with Others and Your Privacy Rights
We contract with other companies to provide certain services, including credit card processing, shipping, name and address verification. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Ardith Keef.
We do not share email addresses.
On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.
Your Choices
We offer choices about the types of information you receive from us. If you prefer not to receive catalogs or other communications from Ardith Keef or if you prefer to receive them less frequently, please contact us at the address shown below. If you no longer wish to receive our Email Newsletter, you may also contact us at the address below or unsubscribe using the link provided in each edition of the email.
Ardith Keef
10 Preble Street
Gorham, ME 04038
customerservice@ardithkeef.com
Please be sure to provide us your exact name and address, so that we can be sure to identify you correctly. Because mailings are planned in advance, it may take several weeks for your request to become effective. If, due to human error, you continue to receive unwanted communications, please contact us again and we will make every effort to correct the situation.
Cookies
A cookie is a small data file that is stored by your Web browser on your computer. Cookies enable you to place an order on our Web site. They also allow us to enhance and personalize your online shopping experience, so that the information you receive is more relevant to you.
For example, we use cookies to:
Remember what items are in your Shopping Bag
Recognize you when you return to our Web site
Enable you to use Express Checkout, if you have created an account at ardithkeef.com
Study how our customers navigate through our Web site and which products they request in site searches
If you set your browser to refuse cookies, please call us at 866-834-1198 to place your order.
How We Use Email
When you provide us your email address, we may send you emails necessary to process your order, respond to a request, provide customer service, or promote products or services. For example, after you place an order at ardithkeef.com, you will receive an email confirmation and, in most cases, an email with package tracking information.
It is our intent to send promotional emails only to those persons who wish to receive them. We provide instructions on how to unsubscribe in each edition of the newsletter.
Updating or Reviewing Your Information
To update your customer information (name, address, telephone number and email address), please contact us at the address above. A limited amount of purchase information may also be available to you. To protect your privacy, we will need to validate your identity before you update or review your information.
Security
It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. We use a variety of current technologies and processes for protection of our customer data.
When you make a purchase, request a catalog or create an account on our Web site, your transactional information is transmitted in a safe, encrypted format.
Privacy of Children on Our Web Site
Our Web site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.
Policy Changes
From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our Web site. We encourage you to review our privacy policy periodically.
Questions or Comments?
For questions, comments or assistance, we invite you to contact us.
We hope to answer any questions to your satisfaction, but should you ever want to contact a third party regarding our privacy practices, you can email the Direct Marketing Association's Committee on Ethical Business Practices at ethics@the-dma.org. The DMA is the oldest and largest association for consumers and companies with interest in direct marketing.